All our goods are made to order. We do our best to have your order ready to ship within a week from purchase and will let you know if this is not possible. Once your order is complete and ready to ship, we’ll notify you via email. Orders are not processed or delivered on weekends and holidays.
For international orders we make use of DHL Express, which is a door-to-door courier service. They usually deliver within 2-4 business days, but delivery delays can occasionally occur. Using your unique parcel no. that we’ll email to you, you’ll be able to easily track and trace the progress of your order online at www.dhl.co.za
For deliveries within South Africa, we use a door-to-door courier company called Fastway. Once they’ve collected from us, they take no more than 48 hours to deliver to all main centres. Deliveries to outlying areas can take between 3 to 7 days, depending on where you are. Orders shipped on a Friday will arrive with you the following Monday.